‘I exempt the hospital and/or its employees and/or agents from all responsibility and absolve them from any claim instituted by any person (including a dependent of the patient) for damage or loss of whatever nature (including consequential damages or special damages of any nature) resulting directly or indirectly from any injury (including fatal injury) sustained by the patient or any illness (including terminal illness) sustained by the patient, whatever the cause or causes, only with the exception of deliberate neglect by the hospital, employee or agents’.